Working with Sterling is challenging and fulfilling. Individuals have every opportunity to contribute and grow and have a well-defined career path charted out for them. Our Recruitment and Retention policies encourage individual potential. Internal job posting ensures that Sterling’s people are first considered for any new position that arises in the company. Our middle managers have climbed the ladder at Sterling and have a feeling of ownership and commitment to the company.
Sterling seeks to foster ease of communication across levels. As part of our way of working, we have ‘ skip-level meetings’ where top managers listen to line staff to identify problems, gather information and take action within 30 days. Our Employee Satisfaction Surveys ensure that feedback from employees is incorporated into our management and processes as we seek to continuously improve our ways of working.
At Sterling, we follow best practices in management and processes. We have consistent floor practices and clearly define roles and responsibilities so that employees know exactly what is expected of them. Parents are invited to visit our facilities to see for themselves the environment in which their wards will work. Our clarity of purpose serves to unite cross-functional teams to work towards clearly defined goals and achieve optimal results.